prepwise

1. Introduction

prepwise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our technical interview preparation platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

Name and email address when you create an account
Payment information (processed securely through our payment providers)
Profile information you choose to provide
Communication preferences

Usage Information

We automatically collect certain information about your use of our platform:

Practice questions attempted and performance data
Time spent on different sections
Features accessed and usage patterns
Device information and browser type
IP address and general location data

3. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain our services
Process payments and manage subscriptions
Personalize your learning experience
Track your progress and provide recommendations
Send important service updates and notifications
Improve our platform and develop new features
Provide customer support
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our platform (payment processors, hosting services, analytics providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure hosting infrastructure
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze how you use our platform
Provide personalized content
Improve our services

You can control cookie settings through your browser preferences, though disabling cookies may affect platform functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to certain processing activities
Withdrawal: Withdraw consent where applicable

To exercise these rights, contact us at support@prepwise.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@prepwise.com